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FAQs

Frequently Asked Questions

How do i track my orders?

Where can i find a VAT receipt?

Why can't see an online order?

Ho long do i have to return an item?

Why don't you open the market every week throughout the year?

When will Torba Market open again?

I have submitted my vendor's application, but I got no response. Why?

My child is below 3 years old. Can they join Torba Junior?

I have lost something in the market. Can you please look for it for me?

Could you contact me with one of your vendors who was in the market?

I have contacted the WhatsApp number (vendors) but no response yet!

Can we collaborate with Torba Market without going through the vendor's application?

Do I need to have a QR or trade license to be a vendor at the market?

Where can I buy Torba Market's products as the season is over?

I cannot find one of the products I used to buy in the Delivery Service Apps!

I cannot find one of the products I used to buy on the Delivery Service Apps!

How much should I pay to visit the farm?

Will this product [product's name] be available again?

May I know the ingredients of these products, besides what's listed?

Is Torba Farm open now?

Can I have a tour inside the farm?

I would like to know the rent for the booth

I would like to join this Saturday

Can I have a phone number to join the market

How do I apply to join Torba?

I have joined as a vendor before, do I need to reapply?

I would like to have my products listed on your website, can I have a contact please.

How do Torba activate nuts?

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