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Terms and Conditions

Terms & Conditions of Sale and Delivery

This agreement is executed between

Torba Farmers Market WLL , a company incorporated in Qatar having CR No 125040 with its office at Doha, hereinafter referred to as Torba Market, The Seller or the First Party , who is the registered owner of the website (www.farmersmarket.qa), established with the intention to sell goods and services, either directly or on behalf of third party suppliers, to buyers through an e-commerce platform . 

AND;

The Buyer, a user(s) of the website of Torba Market who intends to purchase goods and services offered by the First Party through an e-commerce website. The buyer herein after is also referred to as the Second Party or the Customer .

Whereas Torba Market has registered the website www.farmersmarket.qa, for the purpose of selling various products and services.

AND WHEREAS the Second Party as the user of the website of Torba Market (the online marketplace) has accepted all the terms and conditions set out in the various understandings between the First Party and Second Party including the website Terms and Conditions, Privacy Policy, this Buyer and Seller Agreement, Cancellation and Return Policy and its various resolutions.

This agreement is now made the parties here to agree as follows:

Rights of the Second Party:-

The First Party intends to protect all the rights, welfare and interest of the Second Party as their customer in accordance with the laws as applicable in the State of Qatar. As such the Second Party shall have the following rights and the First Party shall ensure they are guaranteed to the Second Party. 

1.  The Seller shall be bound by Law No.8 of 2008, and its subsequent amendments, on Consumer Protection, of which has president over this agreement.

2.  The Seller shall not offer to sell any commodity/service that may be deemed unsafe or whose use might cause injury to others.

Order & Delivery Policy

1.Torba Market agrees to provide a delivery service for any items purchased through its e-commerce website, the provisions of which may change from time to time.

2. Torba Market will offer free delivery within its delivery radius, the city of Doha, for all orders greater than QAR150 in value. Orders below this value may incur delivery charge of QAR35 to be paid at the time of purchase or on completion of delivery if Cash on Delivery option is selected during purchasing of item(s). Torba Market does not offer delivery outside of Doha, eg Dukhan, Al Shahaniah, Al Ruwais. 

Ticketed and/or Paid Events  

1.For events and activities operated by Torba requiring registration and/or electronic ticketing, the Customer agrees to provide the necessary contact information, whether it is email address, mobile number or both in order to receive any confirmations, timing changes, cancellation information and other notifications related to the event or activity. Any information supplied is treated in accordance with the website’s Privacy Policy.

2. All tickets for ticketed and/or paid events and activities are in electronic form and sent to a Customer’s email address. On occasion, the ticketing system may be provided by a third party. The Customer agrees that Torba Market is not responsible in any way for any personal information they provide to a third party.

THESE STANDARD TERMS OF SALE (“BUYER AND SELLER AGREEMENT”) IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER QATAR LAW AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE LAW. THESE TERMS OF SALE (“BUYER AND SELLER AGREEMENT”) DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.